A RELX Device is a compact pod-based vape system made for simplicity. Most models, like the RELX Infinity Device, include:
- A rechargeable battery
- Magnetic pod connection
- Airflow sensor (no button needed)
- Charging port (usually USB-C)
It works together with pods such as RELX Pod Pro 2, which contain e-liquid and a built-in coil.
Because of this sealed design, nearly all “fixes” are actually about cleaning, adjusting usage, or replacing parts like pods—not repairing electronics.
Common Problems and How to Fix Them Safely
1. RELX Device Not Working (No Vapor)
This is the most common issue.
Possible Causes:
- Battery is empty
- Pod not connected properly
- Device sensor not detecting airflow
- Pod is empty or faulty
Safe Fix:
Start with the basics:
- Charge the device fully
Plug it in and wait until fully charged before testing again. - Remove and reinsert the pod
Pull out the pod and place it back firmly. The magnetic connection should feel secure. - Try a different pod
Sometimes the issue is the pod, not the device. - Take a slow, steady inhale
RELX devices are draw-activated. Fast or very light puffs may not trigger the sensor.
If none of these steps work, the issue may be internal—and at that point, replacement is safer than repair.
2. Device Not Charging
Possible Causes:
- Faulty charging cable
- Dirty charging port
- Battery wear over time
Safe Fix:
- Switch charging cables
Use a different USB cable to rule out cable issues. - Check the power source
Try a wall adapter instead of a laptop. - Inspect and clean the charging port
If you see dust or lint, gently clean it with a dry, soft tool (like a wooden toothpick or tissue). Never use metal objects. - Look for charging indicator lights
If there’s no light at all, it could indicate a battery issue.
If the device still doesn’t charge, the internal battery may have failed.
3. Weak Vapor or Low Performance
Causes:
- Low battery
- Nearly empty pod
- Airflow obstruction
Fix:
- Fully charge the device
- Replace the pod if flavor is weak
- Clean airflow areas
Also, adjust your inhaling style:
- Use longer, slower puffs
- Avoid quick, sharp inhales
4. Burnt Taste
This is one of the most unpleasant problems.
Causes:
- Pod is empty
- Coil is worn out
- Chain vaping (overheating the coil)
Fix:
- Replace the pod immediately
Once burnt, the taste usually doesn’t recover. - Slow down usage
Give a few seconds between puffs to let the coil cool. - Store the device properly
Avoid heat exposure, which can damage the liquid and coil.
5. Leaking Pod
Causes:
- Temperature changes
- Damaged pod
- Improper storage
Fix:
- Remove the pod and wipe it clean
- Clean the inside of the device gently
- Insert a new pod if leaking continues
Always wash your hands after handling leaked liquid.
6. Device Not Detecting Pod
Sometimes the device doesn’t respond when a pod is inserted.
Causes:
- Dirty contact points
- Loose connection
Fix:
- Clean the metal contacts inside the device
- Clean the bottom of the pod
- Reinsert firmly
Even a small amount of dust can interrupt the connection.
7. Auto-Firing or Random Activation
This is rare but important.
Causes:
- Sensor malfunction
- Moisture inside the device
What to Do:
- Stop using the device immediately
- Keep it away from heat or flammable items
- Do not attempt to repair
This type of issue requires replacement.
Cleaning and Maintenance (Very Important)
Regular cleaning can prevent many issues.
How to Clean Your RELX Device
- Remove the pod
- Use a dry tissue or cotton swab
- Clean:
- Pod slot
- Contact points
- Mouthpiece
Avoid:
- Water
- Alcohol directly inside the device
- Sharp objects
Usage Tips to Prevent Problems
Good habits reduce the need for troubleshooting.
1. Avoid Chain Vaping
Taking many puffs quickly overheats the coil.
👉 Wait a few seconds between puffs.
2. Store Properly
Keep your device:
- Upright
- Away from sunlight
- At room temperature
3. Charge Smartly
- Don’t overcharge
- Don’t use damaged cables
- Avoid using while charging
4. Use Quality Pods
Using genuine pods like RELX Pod Pro 2 ensures better compatibility and fewer issues.
What You Should NEVER Do
To stay safe, avoid these:
- Do not open the device
- Do not attempt battery replacement
- Do not insert metal objects into ports
- Do not expose the device to water
- Do not use a damaged device
These actions can cause serious damage or injury.
When to Replace the Device
Sometimes fixing isn’t possible.
Replace your RELX device if:
- It doesn’t charge at all
- No vapor even with new pods
- Battery drains very quickly
- Device behaves unpredictably
RELX devices are durable but not permanent.
Safety and Awareness
Since these devices involve nicotine:
- Use in moderation
- Be aware of symptoms like dizziness or nausea
- Take breaks if needed
Also, keep devices away from children and pets.
Disposal Tips
When your device stops working:
- Treat it as electronic waste
- Do not burn or crush it
- Dispose responsibly if possible
Final Thoughts
Trying to “fix” a RELX Device doesn’t mean opening it or repairing internal parts. The real solution is:
- Troubleshooting safely
- Cleaning regularly
- Replacing pods when needed
- Replacing the device when it reaches the end of its life
Most issues—like no vapor, weak performance, or charging problems—can be solved with simple steps if you approach them correctly.