The RELX Infinity device is one of the most popular closed pod systems thanks to its smooth draw, fast charging, and sleek design. However, like any electronic device, it can sometimes run into issues such as not producing vapor, not charging, leaking, or giving a burnt taste.
The good news is that most RELX Infinity problems can be fixed easily without professional repair. This detailed guide will walk you through all common issues and practical solutions so you can get your device working perfectly again.
1. RELX Infinity Not Producing Vapor
This is one of the most common problems users experience.
Possible Causes:
- Dead or low battery
- Poor pod connection
- Dirty contacts
- Faulty or empty pod
How to Fix:
Check the Battery First
If your device is not producing vapor, the battery might be empty. Plug it into a charger and wait at least 30–60 minutes. The LED indicator should light up while charging.
Remove and Reinsert the Pod
Sometimes the pod is not seated correctly:
- Pull out the pod
- Reinsert it firmly until it clicks
Clean the Contact Points
Dust or e-liquid residue can interrupt the connection:
- Remove the pod
- Use a cotton swab or dry cloth
- Clean the gold connectors inside the device
Try a New Pod
If the issue persists, your pod may be defective or empty. Replace it with a fresh one.
2. RELX Infinity Not Charging
Charging issues are frustrating but often easy to fix.
Possible Causes:
- Damaged cable or adapter
- Dirty charging port
- Battery malfunction
How to Fix:
Check the Charging Cable
Try a different USB cable or adapter. Faulty accessories are a common reason for charging problems.
Inspect and Clean the Charging Port
Lint or dust can block the connection:
- Use a wooden toothpick or soft brush
- Gently remove debris
Use a Different Power Source
Try charging from another wall socket or USB port.
Observe the LED Indicator
- Solid light: charging
- No light: possible battery issue
If there is no response at all, the internal battery may need replacement.
3. Burnt Taste from RELX Infinity
A burnt taste is unpleasant and usually indicates a coil issue.
Possible Causes:
- Dry wick
- Chain vaping
- Old or nearly empty pod
How to Fix:
Let the Pod Saturate
If you just inserted a new pod, wait at least 5–10 minutes before using it. This allows the e-liquid to soak into the coil.
Avoid Rapid Puffing
Taking multiple puffs quickly can burn the coil. Take slower, spaced-out draws.
Replace the Pod
If the burnt taste continues, the coil is likely damaged and cannot be repaired.
4. RELX Infinity Pod Leaking
Leaking can cause mess and affect device performance.
Possible Causes:
- Damaged pod
- Temperature changes
- Improper handling
How to Fix:
Remove and Clean Immediately
- Take out the pod
- Wipe any liquid inside the device
Check for Damage
Inspect the pod for cracks or loose seals. Replace if necessary.
Store Properly
Always keep your device upright and avoid extreme heat or cold.
5. Weak Vapor or Flavor
If your RELX Infinity is working but not performing well:
Possible Causes:
- Low battery
- Old pod
- Coil wear
How to Fix:
Charge the Device Fully
Low battery reduces vapor production and flavor quality.
Replace the Pod
Pods degrade over time. If flavor is weak, it’s time for a new one.
Adjust Your Puff Technique
Take slow and steady puffs instead of quick inhales.
6. RELX Infinity Auto-Firing or Not Responding
Sometimes the device may behave unexpectedly.
Possible Causes:
- Liquid inside the device
- Sensor malfunction
- Internal fault
How to Fix:
Clean the Interior Thoroughly
- Remove the pod
- Clean any moisture inside
Let the Device Dry
If liquid entered the device:
- Leave it unused for several hours
- Ensure it is completely dry before use
Avoid Overuse
Continuous use can sometimes confuse the sensor.
7. LED Indicator Issues
The LED light provides important feedback.
Common Problems:
- No light
- Blinking repeatedly
- Irregular behavior
How to Fix:
No Light
- Charge the device
- Check if the battery is dead
Blinking Light
Usually indicates:
- Low battery
- Connection issue
Fix by charging or reinserting the pod.
8. Airflow Problems
If the draw feels tight or blocked:
Possible Causes:
- Dust buildup
- Blocked pod airflow
How to Fix:
Clean Airflow Channels
Use a dry cloth or soft brush to clean airflow openings.
Inspect the Pod
If airflow is still restricted, try a new pod.
9. Device Overheating
Overheating is a serious issue that should not be ignored.
Possible Causes:
- Excessive use
- Charging problems
- Faulty battery
How to Fix:
Stop Using Immediately
Let the device cool down before using it again.
Avoid Overcharging
Disconnect the charger once fully charged.
Use Original Charging Accessories
Low-quality chargers can cause overheating.
10. Magnetic Connection Problems
The RELX Infinity uses a magnetic system to hold the pod.
Possible Causes:
- Dirt or debris
- Weak magnet alignment
How to Fix:
Clean the Pod Slot
Remove dust or residue from the magnetic area.
Reinsert Carefully
Make sure the pod snaps into place securely.
11. When to Replace Your RELX Infinity Device
Sometimes repairs are not enough. Consider replacing your device if:
- It doesn’t charge at all
- Battery drains extremely fast
- Frequent malfunctions occur
- There is physical damage (water or drops)
Maintenance Tips for Long-Term Use
To avoid future problems, follow these simple tips:
- Clean your device regularly
- Store it upright
- Avoid extreme temperatures
- Use only genuine RELX pods
- Do not chain vape excessively
- Keep the charging port clean
Conclusion
The RELX Infinity device is designed for reliability and ease of use, but occasional issues are normal with any electronic device. Fortunately, most problems—such as no vapor, charging issues, leaking, or burnt taste—can be resolved quickly with basic troubleshooting.
By understanding the causes and applying the fixes outlined in this guide, you can extend the life of your device and maintain a smooth vaping experience. Regular maintenance and proper usage habits will also help prevent many of these issues from happening in the first place.