The RELX Infinity Plus Kit is known for its smooth performance, sleek design, and user-friendly operation. However, like any electronic device, it can sometimes develop issues such as not working, weak vapor, leaking pods, charging problems, or burnt taste. The good news is that most of these problems are minor and can be fixed easily at home without technical expertise.
This guide will walk you through all common problems and their solutions in detail so you can restore your RELX Infinity Plus to perfect working condition.
1. RELX Infinity Plus Not Working
One of the most common problems is when the device does not produce vapor at all.
Possible Causes:
- Dead battery
- Pod not inserted properly
- Dirty connection points
- Faulty pod
How to Fix:
Start by checking the battery. If the device is not responding, connect it to the charger and wait at least 10–15 minutes. Many users assume their device is broken when it simply needs charging.
Next, remove the pod and reinsert it firmly. RELX devices rely on proper magnetic connection, so even a slightly loose pod can stop it from working.
If the problem persists, clean the contact points using a dry cotton swab. Dirt or e-liquid residue can block the connection between the pod and battery.
Finally, try a different pod. Sometimes the issue is not with the device but with a defective or empty pod.
2. Device Not Charging
Charging issues are another frequent complaint.
Possible Causes:
- Faulty charging cable
- Dirty charging port
- Damaged battery
- Using incorrect charger
How to Fix:
First, check whether the charging light turns on. If not, try another USB cable or power adapter. Many charging problems are caused by damaged cables.
Then inspect the charging port. Dust and debris can block the connection. Clean it gently using a dry cotton swab.
Also, avoid using random chargers. Always use a compatible cable to prevent voltage mismatch, which can damage the battery.
If the device still does not charge after cleaning and cable replacement, the battery might be damaged and may need replacement.
3. Blinking Red Light Problem
If your RELX Infinity Plus is blinking red, it is trying to indicate a problem.
What It Means:
- Low battery
- Pod connection issue
- Overuse (too many puffs in a short time)
How to Fix:
Charge the device fully first. If the red light continues, remove and reinsert the pod carefully.
If you have been taking frequent puffs, stop for a few minutes. RELX devices have a safety feature that limits excessive usage.
4. No Vapor or Weak Vapor
Sometimes the device lights up but produces little or no vapor.
Possible Causes:
- Low battery
- Dry or empty pod
- Blocked airflow
- Dirty terminals
How to Fix:
Ensure the battery is charged. Then check the pod—if it is empty or nearly empty, replace it.
If airflow is blocked, clean the pod holes using a toothpick or gently blow through the device.
Also clean the internal terminals to improve connectivity.
Weak vapor can also occur if the pod is old. Pods lose performance over time and should be replaced regularly.
5. Burnt Taste Issue
A burnt taste is unpleasant and indicates a problem with the pod.
Causes:
- Dry wick
- Chain vaping
- Low e-liquid level
- Old or damaged pod
How to Fix:
Stop using the device for a few minutes to allow the wick to absorb liquid again.
Avoid taking rapid consecutive puffs. This prevents the coil from overheating.
If the burnt taste continues, replace the pod. Once a coil is burnt, it cannot be repaired.
6. Pod Leaking Problem
Leaking is a common issue, especially in hot or humid environments.
Causes:
- Temperature changes
- Storing device horizontally
- Cracked pod
- Overuse
How to Fix:
Always keep your device upright. This prevents e-liquid from leaking into the airflow system.
Avoid exposing the device to heat or direct sunlight, as high temperatures can cause the liquid to expand.
Clean any leaked liquid immediately to avoid damage to the battery.
If the pod is cracked or continues leaking, replace it with a new one.
7. Spitting or Popping Sounds
Sometimes the device may make unusual noises or spit liquid.
Causes:
- Excess liquid in coil
- Overfilled or flooded pod
- Condensation buildup
How to Fix:
Remove the pod and gently shake it to remove excess liquid.
You can also blow lightly through the mouthpiece to clear condensation.
Taking slower, gentler puffs can reduce this issue significantly.
8. Clogged Pod or Airflow Blockage
If airflow feels tight or blocked, your pod may be clogged.
Causes:
- Thickened e-liquid
- Dust or debris
- Residue buildup
How to Fix:
Use a toothpick or pin to gently clean the airflow holes.
You can also wipe the pod and contacts with a cotton swab.
Regular cleaning helps prevent clogging and improves performance.
9. Device Overheating
If your RELX Infinity Plus becomes too hot, it can affect performance.
Causes:
- Continuous use
- Charging while using
- High temperature environment
How to Fix:
Stop using the device and let it cool down.
Avoid using it while charging, and never leave it in hot places like cars or direct sunlight.
Overheating can damage internal components, so always handle the device carefully.
10. Maintenance Tips to Prevent Problems
Preventing issues is always better than fixing them. Here are some essential maintenance tips:
Regular Cleaning
Clean your device at least once a week. Use a dry cloth or cotton swab to remove dirt and residue.
Proper Storage
Store your device upright and avoid extreme temperatures.
Use Genuine Pods
Always use original RELX pods. Fake or low-quality pods can cause leaks, poor performance, and device damage.
Avoid Chain Vaping
Take breaks between puffs to allow the coil to cool and wick to absorb liquid.
Charge Properly
Do not overcharge the device and avoid using incompatible chargers.
11. When to Replace Your Device
If you have tried all the fixes and your RELX Infinity Plus still does not work, it might be time to replace it.
Signs you need a replacement:
- Device not charging at all
- Severe battery damage
- Persistent electrical issues
- Water damage
In such cases, repairing may not be safe or cost-effective.
Conclusion
The RELX Infinity Plus Kit is a reliable and high-quality device, but occasional issues are normal with regular use. Most problems—such as no vapor, leaking pods, burnt taste, or charging issues—can be fixed easily with simple troubleshooting steps like cleaning, charging, or replacing pods.
By understanding the causes of these problems and following proper maintenance practices, you can extend the life of your device and enjoy a smooth vaping experience.